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Author: Fed Govt.
Printable Explanation of Charges:

Monthly Service -

Your Rate Plan:

Each wireless service plan has a unique process for billing your

wireless airtime. Most monthly bills have a variety of other charges as well and

may include some or all of the following charges: Call Forwarding, Three Way

Calling, Call Waiting, Caller ID, Detail Billing, Voicemail and Messaging.

Call Forwarding:

This feature transfers your incoming calls to another telephone

number.

Three Way Calling:

This feature holds an existing call, while a second call can be

made and added to the first connection, allowing all three parties to

participate.

Call Waiting:

This feature provides a signal during a call to indicate to a

customer that another party is trying to call.

Caller ID:

This feature allows the customer to view, on a display unit, the

telephone number of an incoming call. This ability to view numbers of callers

depends on the interconnection agreements between participating carriers. Not

all numbers will be displayed. Customers who have non-listed or non-published

numbers....[MORE]

Create an image of success and professionalism and improve how your run your business. Web access, e-mail delivery, follow me call forwarding, faxing, menus, multiple mail boxes, dial by name, detailed reporting, customizable and more. Since 1996.
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	Avoiding voice junk mail. : An article from: The National Public Accountant
	Availability:	Available for download now
	Manufacturers)	&nbspianna Booher
Price: $5.95

September 17, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 17, 1996--Global Village Communications Inc. Tuesday announced the first wireless desktop receiver. Called NewsCatcher, ...

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	'I am away from my desk, but'. (Looking Inside).(Editorial) : An article from: Fairfield County Business Journal
	Availability:	Available for download now
	Manufacturers)	Ed Klein
Price: $5.95

Surf the Internet without missing important calls. Be alerted to incoming calls and hear your messages while online. Get a free 30-day trial of Callwave's Internet voice mail now.
callwave.com

Author: Govt.
If you don't change the default password on your voice mailbox, you, or your company, could be in for a big - and expensive - surprise. The Federal Communications Commission (FCC) has become aware of a new form of fraud that allows hackers to use a consumer's or business's voice mail system and the default password to make collect calls without the knowledge or permission of the consumer.

The Scam Works Like This

A hacker calls into a voice mail system and searches for

voice mailboxes that still have the default passwords active or have passwords

with easily-guessed combinations, like 1-2-3-4. (Hackers know common default

passwords and are able to try out the common ones until they can break into

the phone system.) The hacker then uses the password to access the phone

system and to make international calls.

The hacker does this by first changing the voice

mailbox's outgoing greeting to something like "Yes, yes, yes, yes, yes,

operator, I will accept the charges." Then, the hacker places a collect

call to the number they've just hacked. When the (automated) operator (which

is usually programmed to "listen for" key words and phrases like

"yes" or "I will accept the charges") hears the outgoing

"yes, yes, yes, yes, yes, operator, I will accept the charges"

message, the collect call is connected. The hacker then uses this connection

for long periods of time to make other international calls.

There is also another twist to this scam. A hacker breaks

into voice mailboxes that have remote notification systems that forward calls

or messages to the mailbox owner. The hacker programs the remote notification

service to forward to an international number. The hacker is then able to make

international calls....[MORE]

September 24, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 17, 1996--Global Village Communications Inc. (NASDAQ:GVIL) Tuesday announced the first wireless desktop receiver. Called NewsCatcher, the product del

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Free audio, video and text messaging. See, hear and share files with friends and family. Meet millions of exciting people on PalTalk video chat. AIM Interoperable. Download now.
register.paltalk.com

September 30, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 30, 1996--Global Village Communication Inc., (NASDAQ: GVIL) entered the 33.6 Kbps modem market today with a low-cost high-speed desktop fax/modem for small a

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30-day free trial with Call Wave. No credit card required. Never miss another important call while you're online with CallWave. Hear who's calling while you're online, or just take the call. Avoid the cost of a second phone line. One minute download.
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Author: Jennifer Schu

You're traveling on business. You've just spent the day in long, exhausting meetings € and you're facing more of the same tomorrow. Back at your hotel, you want to order room service and crash early.

But first you have to look for an important communication from a client. You spend the next two hours checking € and re-checking € your voicemail, email and the hotel fax. By the time you sift through it all, your eyes are bleary, it's nearly midnight € and you still haven't found what you're looking for.

The good news is there's a technology called unified messaging that can make your life easier. You no longer have to spend half your workday chasing down phone calls emails and faxes; rather, they chase you. You can even choose to be instantly alerted of the most urgent ones.

You'll spend less time going through your communications and more time on the strategic tasks that will help you build your business.

Ideal for Busy Professionals

Handling customer interactions efficiently and well is the key to building successful business relationships. Yet a recent study published in The Wall Street Journal found that the average worker sends and receives more than 200 messages per day. If you're like most professionals, you probably spend as much time managing your messages as you do attending to critical projects.

That's why unified messaging is so helpful. It lets you check all of your points of contact in one fell swoop. All of your messages € phone, fax and email € can be retrieved at....[MORE]

Create an image of success and professionalism and improve how your run your business. Web access, e-mail delivery, follow me call forwarding, faxing, menus, multiple mail boxes, dial by name, detailed reporting, customizable and more. Since 1996.
advanced800.com

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	AUDIOPOINT ENHANCES VOICE TERMINAL SERVICE 2.0.(e-mail reader) : An article from: Audiotex Update
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

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	Checklist: automated voice system programming. (Technology Information) : An article from: Soft-Letter
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

September 30, 1996 -- NEW YORK--(BUSINESS WIRE)--Sept. 30, 1996--JFAX Personal Telecom, the rapidly-growing and critically-acclaimed Internet telecommunications service, announced ...

Surf the Internet without missing important calls. Be alerted to incoming calls and hear your messages while online. Get a free 30-day trial of Callwave's Internet voice mail now.
callwave.com

Author: Webley

Phone features are very standard with many unified messaging solutions. Some

of these features include the following:

Telephone:

• Listen to messages (Voice mail)
  

  Make a call
  

  Transfer my calls
  

  Start following me
  

  Send message
  

  Check my email
  

  Check my faxes
  

  Set my personal options
  

  Access saved messages
  

  Restore deleted messages

Making Calls:

• Call your contact
  

  Call home
  

  Call the office
  

  Dial a phone number

Email by Phone:

• Listen to message header
  

  Listen to message content
  

  Send a reply
  

  Forward the message
  

  Save sender address

Conference Calling:

• Start a conference call on-the-fly
  

  Pre-schedule a call (Meet me)
  

  Schedule a Calling
  

  Party Pays conference
  

  Manage the call

Check Faxes:

• Forward fax to contact
  

  Forward fax to my ema....[MORE]

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Free audio, video and text messaging. See, hear and share files with friends and family. Meet millions of exciting people on PalTalk video chat. AIM Interoperable. Download now.
register.paltalk.com

October 14, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Oct. 14, 1996--Global Village Communication Inc. (NASDAQ:GVIL) Monday introduced Teleport Speakerphone Edition ...

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Create an image of success and professionalism and improve how your run your business. Web access, e-mail delivery, follow me call forwarding, faxing, menus, multiple mail boxes, dial by name, detailed reporting, customizable and more. Since 1996.
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Author: Webley

Far from tearing down barriers, many of

today's communications technologies have

actually erected them. Why else would

anyone need to check both their cell phone

and their office phone for voicemail? Or

reply to e-mail using a thumb-sized PDA

keyboard? Check into their hotel before

they can receive a fax? Or give their most

valued clients four different phone

numbers where they can be reached?

Wireless, PBX, the Internet, call centers,

and other modern communications

services all have exceptional benefits.

But to make them truly powerful for

today's mobile professional, you need to

unify them into a single, easy-to-use,

easy-to-access communications solution.

Webley's CommuniKateŸ Unified

Communications uses proprietary

technology to tie together all your

different methods of communication.

A revolution in simplicity, it brings you

a level of....[MORE]

'Corporatation grade' voice mail services featuring voice recognition with many advanced features. GEt a flexible service with PC playback. Online set up and flexible management.
naturalphone.com

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	Voice-mail system improves attendance, broadens communication in district. (school district runs full-featured voice mail on low-end computers) : An a ... Journal (Technological Horizons In Education)
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

October 14, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Oct. 14, 1996--Dialogic Corporation (NASDAQLGC), the world's leading manufacturer of standards-based computer ...

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	Costly callers: prosecuting voice mail fraud. (communication security) : An article from: Security Management
	Availability:	Available for download now
	Manufacturers)	William J. Cook
Price: $5.95

Free audio, video and text messaging. See, hear and share files with friends and family. Meet millions of exciting people on PalTalk video chat. AIM Interoperable. Download now.
register.paltalk.com

Author:

Should

local governments have an inherent right to regulate and tax any

communication between two individuals that utilizes a human voice?

Should we discourage the use of broadband networks for fast, reliable

and cheap communications simply because a new technology doesn't fit

neatly into an existing regulatory slot? Should regulations

discriminate between two data files simply because one carries instant

messaging and the other someone's voice?

Until quite recently,

these questions were relegated to circles of academics, techies or

regulation junkies (yes, they do exist) speculating about how the

Internet might affect entrenched telephony providers. Today, these

issues have become practical, substantive questions that will make or

break the implementation of Voice Over Internet Protocol (VOIP) -- a

new technology that utilizes the packet-based method of Internet

communications and, in some instances, the architecture of the Internet

to bring new voice applications to consumers. VOIP generates

significant network efficiencies, reduces capital expenditures and

produces considerable cost savings. Moreover, the innovative features

and robust functions underscore that VOIP is not just a fancy phone

network and must not be treated as such.

The debate has just

begun, but the wagons are already being circled by those determined to

protect a regulatory scheme based on the copper wire telephone system

invented by Alexander Graham Bell. Our goal should be to allow this new

technology to evolve, which will dramatically reduce the cost of voice

communication to a level commensurate with that of any other bit of

data transmitted over the Internet. To ensure that a misguided approach

does not develop and to provide certainty to the marke....[MORE]

October 15, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Oct. 15, 1996--Global Village Communication, Inc. (NASDAQ:GVIL) today reported financial results for the second ...

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30-day free trial with Call Wave. No credit card required. Never miss another important call while you're online with CallWave. Hear who's calling while you're online, or just take the call. Avoid the cost of a second phone line. One minute download.
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November 4, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Nov. 4, 1996--Global Village Communication today announced its first modem product for the Windows market -- TelePort ...

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Create an image of success and professionalism and improve how your run your business. Web access, e-mail delivery, follow me call forwarding, faxing, menus, multiple mail boxes, dial by name, detailed reporting, customizable and more. Since 1996.
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Author: Kelley Robertson

As a business owner, I receive my share of sales calls in a given month. More often than not, Iím away from my desk or out of the office which means I end up listening to the messages instead of speaking directly with the sales person. Here are a few of the common mistakes I notice and how you can correct them.

Mistake #1 ñ The message lacks focus or clarity. You are more likely to receive voice mail today than actually connect with the person you are trying to contact. That means you must be prepared to leave a clear, concise message. Business people are too busy to listen to a lengthy message that is not focused and you lose credibility if you cannot state your objective without rambling. The average executive in an organization receives dozens of calls every day and many of them are from sales people trying to sell a product or service. If you ramble on, your prospect will probably press delete without listening to the entire message. Keep the message brief and to the point. Plan what you are going to say BEFORE you call so you are prepared.

Mistake #2 ñ The message is difficult to understand. A sales person recently left me a message and he spoke so quickly that I did not understand most of his message. I knew it had something to do with the Internet and getting top placement in search engines but I couldnít decipher his company name and most of his message was unintelligible.

If you have an accent, recognize the fact that some people may find it more difficult to unde....[MORE]

'Corporatation grade' voice mail services featuring voice recognition with many advanced features. GEt a flexible service with PC playback. Online set up and flexible management.
naturalphone.com

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	Does voice mail help or hurt business? : An article from: American Salesman
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

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	WEBLEY DEBUTS VOICE RECOGNITION DRIVEN ANSWERING SERVICE.(Company Business and Marketing) : An article from: Audiotex Update
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

November 18, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Nov. 18, 1996--Global Village Communication, Inc. (NASDAQ:GVIL) announced today that James Walker has resigned ...

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Author: Sharon Housley
How Reliable are Cell Phones? Cellular phones and pagers are

part of the "now" generation, instant contact, anywhere at any

time. People are looking for convenience, comfort and security.

The question is how instantaneous and reliable is the contact?

Talking with someone is the main use for a cell phone, yet due

to poor reception how often do calls not go through, or

important calls "dropped" due to flaky coverage? Let us not

forget, that in a time of tragedy, lines were congested and the

resounding "all circuits busy" messages were heard from coast to

coast. There is certainly room for improvement if you want to

reach out and touch someone.

The alternative to voice communication is traditional text

messaging, enjoyed by the young as SMS, a 'hip' communication

method, and the older as the tried and true paging, a

trustworthy means of communication. A carrier receives pages or

text messages via a traditional dial up modem or Internet

connection to their terminal, and then broadcasts the messages

over their network to the appropriate wireless device. How

instant is sending a text message? The answer might surprise

you...it depends.

Traditional means of sending text messages is surprisingly

reliable and fast. However, many cellular carriers, wishing to

merge technologies while keeping costs down, have opted to

utilize email technology to send text messages. Why not, an

email is nothing more than a text message, using the Simple Mail

Transfer Protocol (SMTP). On the surface this sounds like a

great idea, nearly everyone has email access, and the use of the

Internet streamlines the sending of messages.

What is often overlooked, is ....[MORE]

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30-day free trial with Call Wave. No credit card required. Never miss another important call while you're online with CallWave. Hear who's calling while you're online, or just take the call. Avoid the cost of a second phone line. One minute download.
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November 15, 1996 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Nov. 15, 1996--Global Village Communication (NASDAQ:GVIL) today announced its commitment to the new high-speed ...

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Author: Sharon Housley
How Reliable are Cell Phones? Cellular phones and pagers are

part of the "now" generation, instant contact, anywhere at any

time. People are looking for convenience, comfort and security.

The question is how instantaneous and reliable is the contact?

Talking with someone is the main use for a cell phone, yet due

to poor reception how often do calls not go through, or

important calls "dropped" due to flaky coverage? Let us not

forget, that in a time of tragedy, lines were congested and the

resounding "all circuits busy" messages were heard from coast to

coast. There is certainly room for improvement if you want to

reach out and touch someone.

The alternative to voice communication is traditional text

messaging, enjoyed by the young as SMS, a 'hip' communication

method, and the older as the tried and true paging, a

trustworthy means of communication. A carrier receives pages or

text messages via a traditional dial up modem or Internet

connection to their terminal, and then broadcasts the messages

over their network to the appropriate wireless device. How

instant is sending a text message? The answer might surprise

you...it depends.

Traditional means of sending text messages is surprisingly

reliable and fast. However, many cellular carriers, wishing to

merge technologies while keeping costs down, have opted to

utilize email technology to send text messages. Why not, an

email is nothing more than a text message, using the Simple Mail

Transfer Protocol (SMTP). On the surface this sounds like a

great idea, nearly everyone has email access, and the use of the

Internet streamlines the sending of messages.

What is often overlooked, is the fact that email was not

designed to be time sensitive. There can be significant delays

and an instantaneous receipt can be lost when sending email to a

pager or....[MORE]

'Corporatation grade' voice mail services featuring voice recognition with many advanced features. GEt a flexible service with PC playback. Online set up and flexible management.
naturalphone.com

This site contains resources and articles for you to use when you are looking for information about free voice mail box
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	How to make the most of a voice mail system. : An article from: Agency Sales Magazine
	Availability:	Available for download now
	Manufacturers)
Price: $5.95

January 6, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Jan. 6, 1997--Global Village Communication (NASDAQ: GVIL) announces that it has reduced the North American prices ...

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	Delivering documents through e-mail -- Is it sate and ethical? : An article from: Florida Bar News
	Availability:	Available for download now
	Manufacturers)	Thomas O. Wells
Price: $5.95

30-day free trial with Call Wave. No credit card required. Never miss another important call while you're online with CallWave. Hear who's calling while you're online, or just take the call. Avoid the cost of a second phone line. One minute download.
callingneeds.com

Author: Joe Bingham
I have to admit, one of the things that attracted me to Internet

marketing is that it's all done through WRITTEN communication.

Writing to people is a good thing. It gives you time to respond

so you can carefully craft your words and say things the right

way. It lets you find further information before answering if

need be. It also lets you create the appropriate image of

yourself in your readers mind and can keep you out of trouble if

you take too long in getting back to people.

In other words, it allows you the luxury of lying your a** off.

"Try my proven system. It's highly profitable, I assure you. I'm

rich, successful, well tanned, muscular, and sitting aboard my

luxury yacht even as I write this." (Ha! Yeah right!)

Not that I would ever do anything like that, of course!

No, what I really like about written communication is that it's

easier for me. The phone is something I've long since had a

hatred for. Let's just put it this way. Years ago before I was

married I lived with a roommate who would NOT let me pay half of

the phone bill. Why? Well, because as he said, "You never use it

anyway".

I've been known to turn ringers off on phones, 'forget' to

disconnect from the Internet for hours on end, unplug phones,

not answer phones, not let others answer the phone,

'accidentally hang up the phone, and even rip phone cords from

walls.

There were extenuating circumstances involved in the cord

ripping incidences, of course, mind you.

Anyway, I must say these MLM people that I've become involved

with lately are just plain phone happy. All they talk about are

conference calls, 3-way calls, 1 on 1 calls, calling prospects,

and on and on!

It's horrible! Email can do all of that and....[MORE]

January 7, 1997 -- SAN FRANCISCO--(BUSINESS WIRE)--Jan. 7, 1996--Global Village Communication (NASDAQ:GVIL) announced today that it is demonstrating Rockwell K56Plus ...

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January 27, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Jan. 27, 1997--Global Village Communication (NASDAQ: GVIL) today announced that its Global Village Focal Point ...

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Author: Govt.
A voice-mail system is a complex phone answering machine (run by a computer) which allows individuals to send and receive telephone voice messages to a specific "mailbox" number. A person can call the voice-mail system (often a 1-800 number) and leave a message in a particular person's mailbox, retrieve messages left by other people, or transfer one message to many different mailboxes in a list. Usually, anyone can leave messages, but it takes a password to pick them up or change the initial greeting. The system turns the user's voice into digital information and stores it until the addressee erases it or another message overwrites it. Criminals sometimes use voice mailboxes (especially, if they can beat the password, those of unsuspecting people) as remote deaddrops for information that may be valuable in a criminal case. The server for the voice mailboxes is usually located in the message system computer of the commercial vendor which supplies the voice-mail se....[MORE]

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	Kuehn to tackle toll fraud at PBX conference. (BCR columnist Richard A. Kuehn) (BCR Seminars) : An article from: Business Communications Review
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	Government Allows 100 Percent FDI in Voice Mail. : An article from: India Telecom
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February 3, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--Feb. 3, 1997--Global Village Communication, Inc. (NASDAQ:GVIL) today announced that it has sold the assets of its U.K.-based ISDN (Integrated Services Digital

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Author: Govt.
Tired of playing phone tag and missing out on sales? Are you

putting too many customers on hold as you juggle calls? Do you

need help handling phone inquiries but can't afford to hire more

people? As much as you may dislike the recorded voice on the

other end of the phone line, and long for the days when you could

speak to a live receptionist, interactive voice response (IVR)

technology is here to stay.

And while it can frustrate and annoy, many companies find

that voice mail frees up employees for more detailed and less

routine duties, and provides round-the-clock convenience and

service for clients and potential customers. It is increasingly

used to disseminate basic information, answer frequently asked

questions, route callers to various departments, take

confidential detailed messages, and assist in simple financial

transactions. Industry analysts predict that the technology will

be at least a $1.2 million market this year.

"Voice mail has provided the greatest productivity gains of

any business communications equipment, surpassing even the fax,

modem and e-mail," claims Deeanna Franklin of AT&T as quoted in

"Entrepreneur magazine." "Surveys show the spoken word is four to

six times more effective than a written message, and voice mail

systems save you 25 to 30 percent on your phone bill by

eliminating telephone tag and the need for a dedicated fax line."

However, as even the most patient caller can testify, voice

mail also has the potential to drive customers away if used

incorrectly. To make sure it is working for you and not against

you, and to encourage your customers to continue a call rather

than hang up, remember these voice mail hints.

....[MORE]

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February 10, 1997 -- WASHINGTON, DC, U.S.A., 1997 FEB 10 (N -- By Bob Woods. MCI [NASDAQ:MCIC] customers who are a part of the integrated MCI One plan can now use the World ...

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Author: Govt.
Nothing means more to the health and the bottom line of a small

business than sales. By making your company more accessible to your

customers and enhancing the efficiency of your salespeople,

telecommunications technology can help increase your company's

sales significantly.

* Toll-free numbers. Once used almost exclusively by large

companies or mail order firms, 800 numbers are now within

easy reach of almost any small business owner. And, as Salt

Lake City-based writer Alan Horowitz explains, toll-free

numbers can definitely increase business.

He cites an AT&T-sponsored study, conducted by an independent

research firm, which found that small business owners attribute an

eight percent increase in their business, on average, to their 800

service. Firms with annual revenues of less than $500,000 said 800

service increased their business more than 10 percent.

Horowitz advises entrepreneurs to seriously consider getting

an 800 number if:

-- Your competitors have 800 numbers.

-- Many of your customers are far enough away to incur toll

charges when calling you, or you want to retain customers

who move away from the area.

-- You want to increase the number of calls from your

customers.

-- You want to improve customer service. An 800 number

encourages your customers to call with questions about your

products or services, which you can answer and then cross-

sell, or compla....[MORE]

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	Fix your voice message now! (This is not a recording).(Sales Moves) : An article from: Mississippi Business Journal
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March 31, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--March 31, 1997--Global Village Communication, Inc. (NASDAQ: GVIL), the No. 1 selling modem manufacturer for Macintosh, ...

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	MESSAGETALK.COM UNVEILS FREE UNIFIED MESSAGING SERVICE.(Company Business and Marketing) : An article from: Tele-Service News
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Author: Govt
Just as a dress code, office design or responsive service gives customers

an impression of a company, so does its phone system. "A well-designed

phone system is fast, easy to use, cost effective and, most important,

`caller-friendly,'" claims Maria DeMarco, director of California-based

Pacific Bell Voice Mail. "Pinball phone systems drive callers crazy --

torture by telephone is definitely passe."

The key, DeMarco notes, is keeping your caller in mind -- whether

you're planning a simple voice mail system to take messages or a

sophisticated "voice processing" system that lets people choose from a menu

of recorded information. "Some companies approach voice mail as a way to

reduce headcount, and that's a good side benefit. But the real benefit is

for customers. A well-designed system becomes a productivity and customer

service tool."

DeMarco offers some tips on the subtleties of designing voice mail

systems.

1. Stay on top of it. Update your voice mail greeting frequently and state

the date, which lets callers know you actually use the system. Tell

callers you check your messages frequently so they have confidence you'll

get their message and return their call. "And then do it," DeMarco urges.

"If you don't return calls, pretty soon people won't bother to leave

messages."

2. Avoid "voice mail jail." That's when callers bounce from message to

message and can't reach a live person. If this happens, people rightly

feel as if they're getting the runaround and that you don't value their

call. If possible, give callers an easy way to transfer directly to a

receptionist at any time by pressing one or two digits on their phone's

keypad. "But be sure the person to whom the calls are being transferred....[MORE]

April 7, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--April 7, 1997--Global Village Communication, Inc. (NASDAQ:GVIL) today announced price reductions on three of its ...

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April 14, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--April 14, 1997--Broadening its position in the Windows modem market, Global Village Communication, Inc. (NASDAQ:GVIL) ...

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Author: Govt.
Today's Networks

* Separate infrastructures for data, voice, and video

* Voice network not designed to handle future converged data, voice, and video demands

* Application integration difficult

New World Networks

New World Architecture

* Highly Adaptive, Open, Scalable, and Converged

Gartner Group

Twelve percent of the installed base of PBX systems are now more than ten years old.

New World Unified Messaging

* Graphical or telephone user interface

Voice, e-mail, fax

* Text to speech

Audible read back of e-mail

* Voice messages displayed

SoftPhone

Directory

Web/E-mail Clients

Amteva Enterprise uOne

uOne

IP

Enhancing Productivity

Single Extension Dialing

* Hotel Room

* Cisco Softphone

* Modem Connection

* Home Office

* Corporate Office

* VP Sales Calling

* Cable

* Modem

* Corporate Intranet

* PSTN

Virtual Intelligent Assistant

IP Network

If ItÃs a Customer, Ring Me Wherever!

If Sister Calls and I Am in a Meeting, Send to Unified Messaging

If ItÃs the Boss, and IÃm Not in a Meeting, Ring Me but DonÃt Call Cell

.....[MORE]

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	Managing the voice channel.(voice mail) : An article from: Business Credit
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	Voice mail hacking--wiretaps--covert video: thousands of dollars lost to corporate spies.(Security: advertising and resource guide)(Global Communicati ... cle from: Westchester County Business Journal
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April 28, 1997 -- SUNNYVALE, Calif.--(BUSINESS WIRE)--April 28, 1997--Global Village Communication, Inc. (NASDAQ: GVIL), today announced that it has shipped its 13,000th ...

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Author: Govt.

Introduction

• What is unified communications?

  • Marrying disparate technologies in a manner that allows them to communicate

    seamlessly

  • Video terminals, tablet PCs, wireless phones, traditional phones, unified

    with VoIP, CDMA, and PSTN

  • Using technologies to converge the communications devices in manner

    never before thought practical
    

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March 29, 1999 -- LOUISVILLE, KY.--(BUSINESS WIRE)--March 29, 1999-- Gustafson Warns: Blaze the 'Next Frontier' or Suffer Consequences With the U.S. economy in the ...

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Author: Fed Govt.
Printable Explanation of Charges:

Monthly Service -

Your Rate Plan:

Each wireless service plan has a unique process for billing your

wireless airtime. Most monthly bills have a variety of other charges as well and

may include some or all of the following charges: Call Forwarding, Three Way

Calling, Call Waiting, Caller ID, Detail Billing, Voicemail and Messaging.

Call Forwarding:

This feature transfers your incoming calls to another telephone

number.

Three Way Calling:

This feature holds an existing call, while a second call can be

made and added to the first connection, allowing all three parties to

participate.

Call Waiting:

This feature provides a signal during a call to indicate to a

customer that another party is trying to call.

Caller ID:

This feature allows the customer to view, on a display unit, the

telephone number of an incoming call. This ability to view numbers of callers

depends on the interconn....[MORE]

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	TECNOMEN GETS EUR 2.4 MILLION IN ORDERS FROM CLARO DIGITAL. : An article from: Worldwide Telecom
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April 15, 1999 -- TOKYO, JAPAN, 1999 APR 15 (N -- By Martyn Williams, Newsbytes. This is a roundup of new and updated resources and services on the global Internet ...

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	Voice, E-mail and the Web: The three-lane highway to the latest in routing technologies. (e-CRM). : An article from: Customer Interaction Solutions
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Author: Govt.
If you don't change the default password on your voice mailbox, you, or your company, could be in for a big - and expensive - surprise. The Federal Communications Commission (FCC) has become aware of a new form of fraud that allows hackers to use a consumer's or business's voice mail system and the default password to make collect calls without the knowledge or permission of the consumer.

The Scam Works Like This

A hacker calls into a voice mail system and searches for

voice mailboxes that still have the default passwords active or have passwords

with easily-guessed combinations, like 1-2-3-4. (Hackers know common default

passwords and are able to try out the common ones until they can break into

the phone system.) The hacker then uses the password to access the phone

system and to make international calls.

The hacker does this by first changing the voice

mailbox's outgoing greeting to something like "Yes, yes, yes, yes, yes,

operator, I will accept the charges." Then, the hacker places a collect

call to the number they've just hacked. When the (automated) operator (which

is usually programmed to "listen for" key words and phrases like

"yes" or "I will accept the charges") hears the outgoing

"yes, yes, yes, yes, yes, operator, I will accept the charges"

message, the collect call is connected. T....[MORE]

May 4, 1999 -- WEST CHESTER, OH--(BUSINESS WIRE)--May 4, 1999-- Twenty years ago, Total Quality Management was the hottest trend in American industry. Influenced ...

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July 13, 1999 -- RANCHO CUCAMONGA, Calif.--(BUSINESS WIRE)--July 13, 1999-- Hitsgalore.com, Inc. (OTC BB:HITT) today announced that it now provides a total of 6 free ...

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